Privacy Policy

This policy tells you, among other things, what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully, and feel free to contact us at policy@merchantpal.com if you have any questions regarding its contents.

Types of Information Collected and Security

When orders are placed, we will ask for billing information to complete your purchase. All information collected through our shopping cart's checkout pages is through a 128 bit encrypted connection to your browser, using a valid SSL certificate issued to Austin Contract Computing. Your billing name, address, and purchase details are retained in our secure databases. We do not store or mail your credit card numbers. Credit card details are processed via a secure gateway to Bank of America merchant services transaction servers. If you prefer, we have provided several alternate methods for online purchasing of our products and services: You may mail in your payment, or request a traditional phone call to obtain your credit card details. If using the PayPal service to checkout, all billing information is provided once you are passed off to their secure transaction servers at PayPal. They handle everything.

Use of Cookies

Our shopping cart and outlying affiliate system makes use of cookies when a visitor's Internet browser is set up to accept them. Cookies are small data files that a web site sends to your browser for storage on your computer's hard drive. No personal data whatsoever is stored or transmitted via cookies originating from our site. The cookie sets a complex number. That is it. We use the number on our side to keep your shopping cart initialized to the correct person. The cookie is not used to track any Internet activity. If you came to our site by clicking on one of our affiliate links, it's possible that a similar cookie was set, which just contains the affiliate's ID number. If you complete an order on our site, we use the affiliate's ID number to credit them for the sale. We do not track any other activity with it, on our site, or the Internet.

Use of Information

All information collected by our online ordering system is used solely for in house ordering and transaction management: to register your products, to resolve billing issues, to mail you receipts, invoices, special access codes to our developer areas. We do not use our ordering system's information, i.e., email addresses, phone numbers, addresses, for anything outside what is required to complete transactions. We do not use any of your information to mail unsolicited mail. You must voluntarily sign up for our announcements mailing list to receive notices of articles, software updates, etc.

Third Party Disclosure

The personal information you have provided us and information about your order will not be shared, sold, or given to any third party invested in the business of marketing, or collecting marketing information. Note: When paying by credit card, your charge and payment information is processed via our merchant services account at Bank of America. You may view their privacy policy here.

Disclosure of Information

The personal information you have provided us and the information about your order will not be shared or given away for any reason whatsoever outside of what is needed to process your order and complete your transaction Access Special access is required for the MerchantPal & Merchant OrderForm Developer's area. You must have a valid Developer's license to access these areas Security All personal information collected on our site is done via a 128 bit encrypted connection to your browser, under a verified SSL site certificate issued to Austin Contract Computing. You may check this from your browser.

Fraud

It is the intention of MerchantPal.com, MerchantOrderForm.com, Austin Contract Computing, to prosecute credit card fraud to the fullest extent of all state, federal, and international laws. We will provide any and all transactional information, including (but not limited to) all trace information to the purchasing computer, to State, Federal and International Authorities, including the FBI, The Department of Justice, The Federal Trade Commission, and the National White Collar Crime Center.